Palace Surgery

The clinician I saw was exceptionally patient, very welcoming, and I have to say they were the nicest doctor I've ever encountered at this practice.

The finest medical professionals I have encountered throughout my time as a patient. They consistently demonstrate kindness, attentiveness and a reassuring manner. I have genuinely not experienced..

Exceptional medical practice with a truly outstanding team who demonstrate genuine helpfulness throughout. Thank you for delivering such a high standard of care and attentiveness to my older family..

The senior nurse at the practice is exceptionally kind, professional and skilled. The practice provides a fantastic local service. Thank you all.

The medical team can be variable, but the receptionist staff member was excellent and very professional. I also found one of the doctors to be helpful.

The service at my surgery has been inconsistent. Some reception staff have been particularly helpful and supportive, though I'm unable to recall all their names. The clinicians I've seen have been..

[Date removed] This practice operates in a manner that raises serious concerns and warrants careful consideration. My partner contacted the practice expressing worry about our young child who had..

I would not recommend this practice, particularly for families with children. The reception staff were unhelpful and discourteous. I experienced concerns regarding the accuracy of clinical..

This has been the most disappointing GP experience I have encountered. The telephone service is extremely difficult to reach, with calls going unanswered consistently. On one occasion, I waited over..

I have been attending this practice for many years. The clinician I see is excellent, demonstrating thoroughness and a reassuring manner. The premises are well-maintained and hygienic, with all team..

I scheduled a GP telephone appointment with a designated two-hour window for when the call would come through. The wait to secure this appointment was considerable, and unfortunately the call never..

Every time I attempt to contact the practice by phone, the automated message indicates that the surgery is closed!

I have nothing but good things to say about this practice who have cared for my family. In particular, a member of the nursing staff who looked after both myself and my newborn in the early weeks..

The doctor I saw was fantastic.

When you do manage to reach the practice, the care provided is generally satisfactory. However, the primary difficulty lies in making contact during urgent situations. As is standard procedure, you..

This practice has been the best I have registered with. The reception team are welcoming, the clinical staff are excellent and the nursing team are wonderful. An outstanding combination overall, and..

I struggled to navigate the online booking system and requested an appointment by telephone instead. I was informed that telephone bookings are not available through this service. This seems..

I consistently have positive experiences at this practice, as booking appointments is straightforward and the clinical staff are invariably courteous and supportive.

I have been attending this practice for over a decade and have consistently had positive experiences. The team members are warm and approachable, creating a welcoming environment. The clinical staff..

I called the surgery to request an appointment and took the opportunity to enquire about the availability of face-to-face consultations, as I work in healthcare and believe it's important to support..