Northwood Medical Centre

The medical practice essentially abandoned me, leading to a life-threatening sepsis situation. Neither the physician, receptionist, nor practice manager demonstrated any semblance of professional..

The GP Service has its merits, but attempting to contact them is an absolute ordeal. The Reception staff are courteous yet seemingly lost, struggling to guide patients effectively when appointment..

Completely ineffective medical service... had to dial repeatedly six times this morning just to obtain a simple physician's documentation.... their call center was overwhelmed and unable to handle..

Consistently behind schedule for appointments. Patients endure waiting periods ranging from half an hour to nearly an hour. If we arrive 5 minutes late, they immediately cancel our slot, but when..

Practice demonstrated a complete disregard for the right to choose referral pathway, instead attempting to deflect blame onto other agencies. Upon direct communication with these agencies, it became..

I'm deeply disappointed. After learning my blood pressure is alarmingly elevated, I sought assistance, only to be brushed off and advised to contact emergency services or wait until after the..

I serve as a caregiver for my elderly sister, aged 85, and her husband, who is 89, and the medical care they receive from this practice is absolutely appalling. They are constantly struggling to..

Scheduling appointments is a breeze, and the healthcare professionals are consistently compassionate and supportive. The administrative team is equally friendly and accommodating. Throughout my..

I've been a patient at the Cotteridge practice for more than two decades, and their staff have consistently demonstrated exceptional compassion and understanding, particularly during my husband's..

I received a text message a few hours before my medical telling me it had been cancelled. I telephoned them and after a very very long wait spoke to someone to book a new appointment. Despite..

Absolutely dreadful customer service where the reception staff attempted to wrongly charge me despite my insurance company covering the costs. They ignored an invoice from my insurer for weeks, even..

I switched to this medical practice around two years back after growing dissatisfied with my previous provider and wanting to avoid the expansive clinic located on Bristol Road. Northwood Medical..

The front desk staff, including Clare, and Diane, who oversees the practice, were incredibly supportive and compassionate when I was seeking an appointment for an injection. They went above and..

Exceptional medical procedure, accompanied by outstanding personnel and highly skilled physicians

When I initially signed up here during my pregnancy at the onset of the pandemic, the circumstances were somewhat chaotic, leading to a few communication mishaps that made me slightly anxious about..

If I could award fewer stars, I would. The management needs a complete overhaul, starting with hiring staff who actually show empathy. I just signed up today and already encountered a terrible..

I've been registered with this medical practice for a month now, and I can genuinely affirm that they are exceptional. Scheduling appointments for myself and my infant has been completely..

I've been a patient at this medical practice for two decades and have consistently found their care to be excellent. While some past reviews have criticized the front desk staff as discourteous, I..

Zoe at the front desk is absolutely outstanding. She's incredibly helpful and truly dedicated to providing exceptional service.

The medical professionals here, from doctors to nurses and front desk staff, are exceptional. Even when scheduling an appointment is challenging, they always follow up with a call. As someone..