Northwood Medical Centre

The quality has significantly declined recently, with front desk staff displaying an extremely unpleasant demeanor. I'm thrilled to have transferred my registration elsewhere and found a much..

I've been a patient at the Cotteridge practice for more than two decades, and their staff have consistently demonstrated exceptional compassion and understanding, particularly during my husband's..

Absolute frustration trying to schedule a consultation. Spent 20 minutes on hold, only to be informed that all slots are booked and the specific physician I require has no availability until next..

Lubna, the healthcare assistant who performed my blood draw, was absolutely fantastic. The procedure was completely painless, and I was thoroughly impressed with her skill and professionalism. She..

I want to express my sincere gratitude to Melissa for her exceptional service and dedication. She quickly processed a referral for my son and proactively followed up on additional appointments to..

Absolutely dreadful delays, with wait times consistently stretching to an hour and a half during each visit. My recommendation is to steer clear and seek alternative services if possible.

Practice demonstrated a complete disregard for the right to choose referral pathway, instead attempting to deflect blame onto other agencies. Upon direct communication with these agencies, it became..

I serve as a caregiver for my elderly sister, aged 85, and her husband, who is 89, and the medical care they receive from this practice is absolutely appalling. They are constantly struggling to..

I'm deeply disappointed. After learning my blood pressure is alarmingly elevated, I sought assistance, only to be brushed off and advised to contact emergency services or wait until after the..

I would like to commend the reception staff, particularly Joanne on this occasion, who was very helpful both on the phone and in the surgery, talking me seriously with patience and respect. I have..

I've encountered numerous negative comments regarding the reception team. However, having been associated with this practice for over two decades, I can confidently say they are exceptional. The..

The medical practice essentially abandoned me, leading to a life-threatening sepsis situation. Neither the physician, receptionist, nor practice manager demonstrated any semblance of professional..

Absolutely dreadful customer service where the reception staff attempted to wrongly charge me despite my insurance company covering the costs. They ignored an invoice from my insurer for weeks, even..

When I initially signed up here during my pregnancy at the onset of the pandemic, the circumstances were somewhat chaotic, leading to a few communication mishaps that made me slightly anxious about..

The GP Service has its merits, but attempting to contact them is an absolute ordeal. The Reception staff are courteous yet seemingly lost, struggling to guide patients effectively when appointment..

Consistently behind schedule for appointments. Patients endure waiting periods ranging from half an hour to nearly an hour. If we arrive 5 minutes late, they immediately cancel our slot, but when..

Completely ineffective medical service... had to dial repeatedly six times this morning just to obtain a simple physician's documentation.... their call center was overwhelmed and unable to handle..

The front desk staff, including Clare, and Diane, who oversees the practice, were incredibly supportive and compassionate when I was seeking an appointment for an injection. They went above and..

During my recent visits to this medical practice, Dr. Lubna Sharif has consistently impressed me with her exceptional bedside manner. She is consistently courteous, warm, and highly skilled in her..

The medical professionals here, from doctors to nurses and front desk staff, are exceptional. Even when scheduling an appointment is challenging, they always follow up with a call. As someone..