The Lakes Medical Practice

I have been fortunate on a couple of occasions when the clinician I was seeing demonstrated exceptional dedication and went well above expectations. The clinical staff members are also very..

It is extremely difficult to secure an appointment at this practice. Even when you manage to get through, you are unable to see a clinician in person and are instead told you will receive a..

I had concerns about the safety and quality of care at this practice. I would advise caution before attending.

It's consistently straightforward to arrange an appointment through either a phone call or text message, with the option for an in-person visit when necessary. Given that my family member has..

Used to be excellent. The clinical staff remain skilled, but the practice itself has become overly procedural, unhelpful and appears indifferent to patient needs. Phone access is severely..

I have consistently found the entire team to be welcoming and supportive. Whether attending appointments over the phone or visiting in person, the clinical staff have provided excellent care and..

Absolutely disappointing. We attempted to arrange temporary registration with this practice, but they appeared unfamiliar with the process and ultimately declined our request. It is concerning to..

This practice has not met my expectations for medical care in the local area. I felt the focus was on efficiency rather than patient care. The clinical staff came across as dismissive and unhelpful...

I genuinely considered warning others away from this practice, but I couldn't do that in good conscience knowing it wouldn't be truthful. The care I've received has been excellent across the board,..

I would like to express my gratitude for the excellent service provided by the team at the Lakes Practice. I am particularly appreciative of the prompt and skilled assessment I received from a..

The quality of my experience at the practice varies depending on who I interact with. Some reception staff can come across as condescending, and I have found certain clinicians to be dismissive,..

Since relocating from another region, our experience at this practice has been absolutely first class. Appointments are efficient and timely, with proactive follow-up care.

I have been a patient at this practice since 2018. Over a couple of years, I experienced a nasal infection which subsequently led to a throat issue. I was prescribed antibiotics through emergency..

I would like to extend my genuine appreciation to the foot care specialists team for their professionalism and the outstanding care I received during my minor foot procedure. Throughout my time..

I must respectfully disagree with certain other reviews posted here. In my experience, getting an appointment has been straightforward, provided you are willing to use telephone consultations. The..

I have had a few occasions where I felt the experience could have been better. Communication seemed challenging, and I felt that more time might have been needed to fully explain my concerns and..

Outstanding healthcare service provided at this practice. The administrative team, nursing staff, and clinicians all deserve considerable appreciation for their excellent work.

It is frustrating to be unable to have a conversation with the practice about test outcomes. When attempting to contact them by phone, patients are directed toward the online portal instead...

We are currently staying in temporary accommodation while transitioning between properties. We required a GP appointment and selected a local practice based on its reputation and convenient..

I have received excellent care and attention at this practice.