Little Horton Lane Medical Centre

I would not recommend this practice to others. I had a very negative experience and was disappointed with the service provided. I would suggest looking at other reviews before deciding to attend.

The staff at this practice displayed unprofessional behaviour. Both the reception team and clinical staff came across as dismissive and condescending. My elderly relative attended for a routine..

Excellent healthcare professionals and team members who consistently prioritise patient care and demonstrate exceptional commitment to their work. I have been attending this practice for an extended..

I had a very disappointing experience at my appointment today. I arrived a bit late and apologised for this, but felt that the same point was repeatedly brought up in a way that made me feel..

The clinical team members are competent and provide good care. However, the overall service experience is disappointing due to difficulty obtaining appointments, as the telephone lines are..

The receptionist and practice management at this surgery represent some of the most unwelcoming service I have encountered in healthcare. Access to appointments appears straightforward for those..

I would strongly advise against using this practice. During my three months as a patient, I experienced what felt like dismissive and unsupportive care. I attended seven appointments during this..

I found my experience with this surgery to be quite frustrating. When I attempted to book an appointment early in the morning, I encountered persistent difficulties reaching the practice by phone,..

The reception team displayed poor interpersonal skills and unhelpful service. The overall experience at this clinic was unsatisfactory. I would not recommend this practice and felt my time and..

I found the practice to be extremely frustrating. Calling at any time of day results in lengthy wait times exceeding two hours. When attempting to visit in person, requests for assistance go..

I had a genuinely pleasant experience at the medical centre, thanks to the excellent service provided by a member of the reception team. From the moment we arrived, this staff member was polite,..

I would rate this experience very poorly if possible. The reception staff member was particularly unhelpful and dismissive. There was a confrontational dynamic, with the staff member being..

The practice was unable to complete a task accurately, which resulted in receiving incorrect medication that posed a serious risk to my health.

The service provided was disappointing, and I found the staff to be unwelcoming. Over a period of several weeks, I made repeated daily attempts to secure an appointment or consultation, but was..

I find the service to be quite disappointing overall. I regularly need a particular medication for seasonal allergies every one or two months, and each time I request it, I ask the staff to ensure..

The reception staff were unhelpful and dismissive. I felt their response to my initial concerns was inadequate, and I believe their failure to properly assess my situation may have contributed to..

I have been a patient at this practice for over five years, but today I had an extremely disappointing experience. Due to a recent house move, I am now living further away, but I chose to remain..

I found the service to be significantly below standard. The staff appeared unprofessional and dismissive in their interactions. Language support was not available at reception, which created..

The practice is difficult to reach by phone, and obtaining appointments is challenging. There have been ongoing issues with prescription management. A family member has experienced extended delays..

Extremely disappointing experience. I have decided to leave this practice. At my former medical centre, I never experienced such lengthy telephone waiting times. When I called, I was informed of my..