JR

Jason R. 3 years ago • From Google

Rating

Bad

Difficult to reach reception by phone

I'm unable to give them zero stars if Google allowed it! My spouse requires ongoing medication management and needs regular annual check-ups, but accessing appointments through the online system is extremely difficult. Getting the necessary medication refills is nearly impossible despite being on the same treatment for many years. When we need urgent care, calling ahead is necessary, but it's challenging to arrange same-day appointments when we're both working and can't take extended time off. This morning alone, I've spent 30 minutes trying to reach the reception desk without success.

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