Colville Health Centre

Outstanding medical practice. I have been a patient for many years and have consistently experienced professionalism and helpfulness from all staff members.

Not a worthwhile use of my time

Unacceptable service. Given my regular financial contributions to the healthcare system, I expected far better. Since joining this practice relatively recently, I have found it extremely difficult..

The staff conduct fell short of expectations, and the interactions were discourteous.

I registered with this practice towards the end of 2021. Initially, the service appeared excellent, with clear communication, helpful reminders, and prompt testing when appropriate. From early this..

An excellent medical practice overall. While I don't visit often, each healthcare professional I've encountered has been outstanding and resolved my issues efficiently. Even with their heavy..

Some practitioners communicate in ways that may feel dismissive. However, don't hesitate to arrange an appointment with an alternative clinician at the practice. A fundamental aspect of healthcare..

I have not visited this practice frequently, however on the occasions I have attended, the clinical staff demonstrated kindness, professionalism and promptness. The appointments and processes ran..

I have been a patient at this practice for a considerable time, and it is disappointing to note that the standard of service has declined significantly over the past year. The telephone reception..

Avoid this particular clinician as they came across as unprofessional, unhelpful, and discourteous during my visit.

The quality of service at this practice has declined significantly. Phone calls go unanswered, and after extended periods of waiting, the line is disconnected. The reception staff have also been..

The service at this practice fell short of expectations, with clinical staff appearing dismissive and keen to conclude appointments promptly. I would advise prospective patients to carefully..

The service provided fell short of expectations and at times felt dismissive. Phone consultations were requested on multiple occasions but return calls did not materialise. There appeared to be an..

The clinical team members are compassionate and attentive to my concerns. As a full-time carer for a family member, I have found the healthcare professionals, pharmacy staff and administrative team..

I am very pleased with this practice, which has provided considerable support to both myself and my child. I would particularly like to express my appreciation to a member of the pharmacy team who..

My GP is the nicest healthcare professional around and has a wonderful way with my children. They are very efficient and effective at getting things done.

The reception desk frequently appears unmanned during visits. On multiple occasions, there has been a considerable wait before the receptionist becomes available, during which time no alternative..

The healthcare professional I consulted with proved to be exceptionally pleasant throughout my visits over an extended period. They demonstrated genuine kindness and made a point of carefully..

I've been pleasantly surprised by the critical feedback I've read here, as my own experience has been quite positive. The pharmacy team member has been extremely supportive and assisted me in..

I would advise against registering with this practice. If you do choose to attend, I would recommend requesting a specific clinician. I had a negative experience where I felt my concerns were not..