The Bay Medical Practice
Hugh R. 2 years ago
Average
Appointment
AverageReception
PoorCleanliness
ExcellentCare
PoorRespect
AverageSeen On Time
PoorDISAPPOINTED
Having sent an E Mail consult saying my BP readings were of concern, ie high 160's/ low 170's. I was told hypertention team would be in contact sometime in next 6 weeks. E mail and phone requested. Waited, waited. Then had call for check on meds after recent hospital stay, all ok apart from one item that i should be taking but i knew nothing about. It seems this was prescribed by hypertention team and passed to chemist but not to me. So how long had it been ready for dispencing and why was i not informed if my phone/ e mail was aked for? Asked at reception what went wrong only to be told it was up to chemist to inform me. How can they know unless they check every customers records daily to see if there has been items added to any paticular customer? Now wondering just how much you will be asking patients/ chemists to do for you.
After being told I must attend two separate appointments for my prescription. I was told that the two previous appointments had not been documented with respect to my new prescription. Therefore I..
The Bay Medical Practice
Gary D.
Superb medical procedure. My scheduled time was 8:52, and they saw me precisely on time. The entire team, from the front desk to the nursing staff, was incredibly welcoming and kind. Much..
The Bay Medical Practice
emma r.
Fantastic service with incredibly welcoming and supportive staff who went above and beyond to assist me.
The Bay Medical Practice
J N.
Utterly frustrating experience. We attempted to schedule an appointment, only to be redirected to call 111. After numerous calls with 111, they insisted the medical practice should have provided an..
The Bay Medical Practice
David C.
When calling a medical practice, one anticipates a reception that, while perhaps not overly enthusiastic, should at minimum be courteous. Think again. Following a 40-minute wait before the call was..
The Bay Medical Practice
Theresa M.
I've been a patient here for a short time, but I'm incredibly grateful to the entire team of medical professionals for their exceptional attention to detail and compassionate approach. The staff and..
The Bay Medical Practice
Bob H.
Experiencing respiratory distress and persistent coughing, I consulted the asthma nurse who was incredibly supportive. I underwent a chest x-ray which showed no immediate concerns, and during my..
The Bay Medical Practice
Lee H.
I appreciate the excellent assistance in modifying my scheduled visit by utilizing the website's provided resources. Sincere gratitude goes to Sharon, the diabetes care coordinator, for her help..
The Bay Medical Practice
laurence p.
During her usual blood draw, my wife typically ends up looking like she's been repeatedly stabbed, with her arms covered in unsightly bruises. However, thanks to the incredibly skilled Linda Platts,..
The Bay Medical Practice
Evans T.
Rapid Health's service is abysmal. Their online appointment booking is non-existent. Patients are forced to either rush to the emergency department or endure a frustrating two-day wait for a..
The Bay Medical Practice
Dave E.
During my relocation, I visited multiple healthcare facilities, and the Sandow center stood out as the most exceptional among them.
The Bay Medical Practice
Kevin S.
Dr. Bateman reached out with a follow-up call, and I was genuinely impressed by how compassionate and supportive they were! Much appreciation for their kindness!
The Bay Medical Practice
Lorraine E.
The Rapid Health consultation process was smooth and efficient. I spent a short time completing the questionnaire, selecting "none of the above" for several prompts. As arranged, the physician..
The Bay Medical Practice
Stephen W.
I'm absolutely thrilled with my experience at the Shanklin clinic. The service feels incredibly personalized, almost like I'm receiving premium healthcare. They expedited my hospital examination..
The Bay Medical Practice
Emily E.
I've consistently encountered exceptional service at Bay Medical, finding their expertise and support far superior to my previous surgical experience. They handle matters efficiently, avoiding the..
The Bay Medical Practice
Kelly M.
The most discourteous front desk personnel I've ever come across! It was early morning, so there was no excuse for their poor attitude. I haven't visited a medical office since pre-pandemic times,..
The Bay Medical Practice
Andrew C.
The young, dark-haired receptionist at the front desk displayed an unacceptably hostile demeanor during my appointment on Wednesday, March 15th at 10:50. I hope her identity can be identified and..
The Bay Medical Practice
Fiona D.
Exceptional medical consultation provided by Dr. Arwa Elashry. Her expertise and professionalism were truly impressive, and she demonstrated a thorough understanding of my health concerns. The..
The Bay Medical Practice
Dom P.
I've visited Sandown medical center on two separate occasions, and both experiences were exceptional. Dr. Nneka Okonkwo demonstrates remarkable expertise, communication skills, and compassion...
The Bay Medical Practice
T F.
Truly top-tier service. The contrast with my previous medical practice is remarkable. Heartfelt appreciation goes out to the entire team at The Bay and Jhoots pharmacy. T.M. Lewis.
The Bay Medical Practice
Anonymouse