Beacon Medical Centre

I found the service to be extremely disappointing and feel it warrants escalation to the relevant regulatory authorities. I would encourage others to consider reporting their experiences through..

I had a disappointing experience.

I appreciate the helpful guidance and efficient directions provided.

This practice has been disappointing, particularly due to the reliance on locum staff who seem disengaged and sometimes dismissive. There have been instances of prescriptions issued following..

Excellent experience in terms of patient interaction and care.

The reception team members are exceptional. They are helpful, considerate, and consistently go the extra mile to assist patients. The nursing staff have also been excellent and deserve praise. I had..

The level of patient care provided fell significantly short of expectations.

The reception team at this practice appears to lack adequate training when handling telephone inquiries. Attempting to reach the practice by phone can be extremely difficult, particularly during..

The reception team's approach to patient interactions could be improved significantly. There appears to be a lack of courtesy and professionalism in how patients are greeted and assisted. Enhanced..

Excellent healthcare professionals who genuinely demonstrate concern for your wellbeing and are committed to providing assistance. I appreciated that the appointment did not feel hurried. Would..

This practice is fairly typical compared to many others in the area. I would have considered switching surgeries previously, but a quick look at reviews for alternative practices shows that many..

The team members at this practice have consistently demonstrated compassion towards patients and maintained a high standard of care over many decades. Having been a patient here for an extended..

Excellent practice with a supportive team who are very attentive. There has been a noticeable improvement since the introduction of the digital platform.

Reception staff fantastic but never seen the same doctor n they don’t read previous information so constantly repeat yourself n just keep giving pain killer rather than dealing with your underlying..

I had a helpful conversation with the clinician who went through my imaging results with me and recommended a course of antibiotics to treat my condition, along with a follow-up scan after..

The staff demonstrated excellent courtesy and efficiency throughout my visit. I find the practice environment welcoming and reassuring, with confidence that my healthcare needs are being managed..

A member of the nursing staff at the practice demonstrated exceptional compassion and professionalism during a follow-up appointment following a significant health event. The care provided was..

Satisfied with the assistance provided and the way the team communicates with me.

I recently relocated to this area from my previous practice, which I found to be quite unsatisfactory. I have been very pleased with the reception team here, as they are welcoming and supportive. I..

The clinical team provided good care, however the reception staff were quite unwelcoming and unhelpful during my visit. I found the interaction at the front desk to be particularly unpleasant.