The Elizabeth Courtauld Surgery

I want to emphasize that I've generally had a positive experience with this medical facility, and the staff over the years have been wonderful, which is why I initially rated them 5 stars. However,..

Utterly appalling healthcare experience with a completely dysfunctional triage setup. I've attempted to contact them repeatedly, only to be met with unanswered calls and abrupt disconnections when..

I visited my GP surgery today for a blood test, dealing with multiple chronic conditions including kidney disease, rheumatoid arthritis, and COPD, which already makes me quite frail. Upon arrival, I..

This is absolutely a terrible first impression. As a newcomer to the area, seeking a non-urgent but important medical appointment, I'm already frustrated. The triage form claims maximum submissions..

This medical facility is a complete disaster. The phlebotomy staff are especially terrible, consistently making errors like overlooking necessary tests, misplacing blood samples, and losing patient..

Dialed repeatedly, 65 attempts before connecting, landed at queue spot 25... Waited 20 minutes, inched up to position 4... Suddenly disconnected! Rejoined the line, back to position 24... Spent..

During a recent phone inquiry, the receptionist claimed a nurse couldn't assist with a prescription (which was incorrect, as they would involve a doctor), and unhelpfully suggested going to an..

The front desk staff displayed a complete lack of professionalism. When discussing my blood test results, which showed abnormalities, the receptionist was dismissive and unhelpful, suggesting I..

Having lived in Halstead for almost four decades, I've consistently had a positive experience with this medical practice. The staff have always been accommodating, and their triage system functions..

I've recently transferred from an excellent medical practice in Braintree to this one, and I'm completely puzzled by the negative feedback I've seen elsewhere. In my experience, the staff have been..

Scheduled a consultation, arrived and was promptly attended to, with a remarkably efficient and welcoming staff from the front desk to the medical professional. Received my diagnostic findings..

Truly exceptional care provided this past Friday during my husband's serious health episode. Immense gratitude goes out to the wonderfully compassionate receptionist (whose name I unfortunately..

Exceptional team, thorough and attentive service.

Excellent leadership, incredibly supportive doctors who provide top-notch care.

I consistently experience this medical procedure as exceptionally supportive and responsive to my needs.

I've been with this medical practice for 6 years, and as my health declined, I became disabled and homebound. After breaking my femur and spending weeks in Broomfield Hospital, which was excellent,..

I am absolutely stunned by the incredibly discourteous treatment I received from the receptionist during our phone conversation today! When I inquired about potential appointment availability, I was..

After relocating to the area, I was apprehensive about finding a suitable medical practice. Previous experiences had been inconsistent, and seeing a two-star rating for the only available surgery in..

Scheduled an appointment for our 3-year-old with suspected conjunctivitis. Arrived at the car park at 10:20 with my 3-year-old and heavily pregnant partner, only to have a staff member on break..

Absolutely no complaints about this medical practice. Their updated technology is exceptional. I sent a message with an image on Thursday, and by Saturday I had an appointment. The physician was..