GP

Gabriele P. one year ago • From Google

Rating

Bad

Disappointing care and mismanagement at clinic

I experienced an appalling level of service at this clinic. After transferring from Thislemoor medical centre for convenience, I found myself caught in a frustrating cycle of redundant appointments and phone calls. Despite clearly stating my issue and desired course of action - a scan to examine my cysts - I was subjected to repetitive questioning that seemed to lead nowhere. Following an appointment roughly a month ago, I was promised a letter regarding the scan. To my dismay, this never materialized. When I called to inquire about it today, I was met with an utterly bewildering response: "Sorry, we have no record of your visit or any discussion about this at our surgery." It's simply inconceivable! Now, I'm told to call again on Tuesday, only to face the prospect of waiting several more weeks or even months for the mere possibility of a scan referral. The level of disrespect and apathy displayed by this clinic is staggering. For your own well-being, I strongly advise against registering here. The incompetence and lack of patient care are truly shocking.

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