Sidcup Medical Centre

Find another surgery if possible any less they know you as your there every other we you have no chance there don't care

Ever since the merger, the medical practice has completely deteriorated. Scheduling a doctor's appointment has become impossible, and their standard response is to redirect patients to the emergency..

Customer service is nonexistent, with calls consistently going unanswered.

A service to steer clear of, consistently failing to answer calls, and when they do pick up, you're greeted with a message to call back later. The nurse practitioner suggested I head to the..

You go through the hassle of filling out an E consult form, only to be instructed to reach out to the surgery for an appointment. When you call them, they redirect you back to the E consult and..

Ever since the practice scattered its services and administrative functions across multiple locations, every single task has become incredibly time-consuming and frustratingly slow!

This product falls far short of expectations. Its performance is subpar, and it fails to deliver even the most basic functionality. I'm thoroughly disappointed with the quality and feel that it..

I had the absolute worst experience at this medical practice. My appointment was delayed by 40 minutes, and the receptionist, Lillie-May, was incredibly unprofessional. She was argumentative and..

Referral processes are completely disjointed, with no communication between departments. Staff seem constrained by rigid bureaucratic boundaries, where each unit operates in isolation. When I needed..

Total chaos... discourteous staff, with physicians being the worst offenders. Each consultation is limited to a mere 10-minute window, after which you're swiftly ushered out of the room, regardless..

A COMPLETE EMBARRASSMENT—YOU OUGHT TO BE MORTIFIED BY YOUR PATIENT CARE!—WE ARE HUMAN BEINGS!—SHOW SOME COMPASSION! UTTERLY INCOMPETENT—MEDICATION ORDERS CONSISTENTLY INCORRECT OR..

I am dealing with the Bupa Care Home located on Hatherley Road in Sidcup. Last Tuesday, a physician from their facility confirmed my wife's passing. Subsequently, on Friday, an employee named Louise..

Why aren't physicians coming to nursing facilities. Don't these residents matter? Completely unacceptable. How can anyone possibly diagnose issues by having remote conversations with staff through..

Disappointing customer experience with subpar service quality

I regrettably had to seek medical care at the Sidcup medical centre located on Church Road on January 2nd, 2024, and the entire encounter was truly dreadful

Dr. Ramu is exceptional in providing follow-up care for my spouse. I am incredibly grateful for your outstanding service and dedication. Please continue your excellent work.

I'd rate this zero stars if possible. After a three-week wait for a callback, I was left hanging for another week, only to be informed that the specialist I needed to consult was taking an..

I've been utterly disheartened by the Thanet road, Bexley surgery since it became part of Sidcup Medical practice. Their so-called 'service' is deplorable, with a complete absence of compassion and..

Unbelievable that they refused to schedule an appointment for my child with a potential chest infection. Their advice was to go to urgent care, despite her being COVID-positive. Absolutely ridiculous.

Utterly disorganized medical practice with condescending and discourteous front desk staff. Booking an appointment takes forever, and when you finally get seen, the physicians consistently..