TT

Tim T. one year ago • From Google

Rating

Average

Disappointing decline from once excellent medical practice

After relocating to Ilminster in 2022, we were thrilled with the Meadows Surgery, experiencing exceptional care from the entire medical team. The staff, including receptionists, doctors, and nurses, were consistently helpful, and securing face-to-face consultations was straightforward. However, since implementing their new 'triaged system', the quality of care has dramatically declined. The practice has lost its previous excellence, feeling like a mere shell of its former self. If the surgery manager believes this approach represents an improvement in patient care, they are woefully mistaken and completely disconnected from the reality of patients' experiences.

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