JN

Joy N. 2 years ago • From Google

Rating

Poor

Disappointing decline from once great medical practice

I've been a patient at this practice for four decades, back when Drs Stephens and Jackson were in charge, and it used to be exceptional. Now, I don't even know who my current doctor is. The prescription process has become incredibly inconvenient - you can no longer order repeats by phone and must physically drop a slip in a box. Since I live two miles away, I simply don't have the time for these unnecessary trips. The quality of service has deteriorated dramatically, and I'm seriously contemplating finding a new medical practice.

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