SG

Suheyla G. 3 years ago • From Google

Rating

Bad

Disappointing decline in healthcare quality and compassion

The quality of care has significantly deteriorated. I'm treated more like a customer than a patient, with receptionists displaying an overly casual attitude and lacking compassion. •To see a qualified doctor, you must specifically request one, as appointments are typically with practitioner nurses. •Medical staff consistently fail to review patient histories, which hampers both their understanding and efficient consultations. •COMPLETE ABSENCE OF MENTAL HEALTH SUPPORT - POOR COMMUNICATION STRATEGIES DURING APPOINTMENT SCHEDULING. Having been a patient at this practice for over 26 years, the decline is truly devastating.

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