Victoria Road Surgery
C E. one year ago • From Google
Bad
Disappointing decline in medical care quality
I've been seeing doctors at this medical practice for more than two decades and previously found their care outstanding. Post-pandemic, everything has dramatically changed. Securing a face-to-face consultation has become virtually unattainable. The practice now operates exclusively through digital communication. Attempting to schedule an e-consult is incredibly challenging, and even when successful, patients receive only a brief text response instead of an actual appointment. This situation has repeatedly compelled me to seek private medical consultation at my own expense. Even booking a telephone consultation seems extraordinarily difficult. The sole consistently reliable services are those managed by nurses, specifically blood tests and vaccinations, which remain excellent. Curiously, during my visits for these nurse-led services, the entire surgery appears deserted - no patients waiting anywhere. This leads me to seriously question whether physicians are still actively working at the practice.
Exceptional attention to detail and incredibly supportive service
Victoria Road Surgery
Lana Z.
TJ was simply phenomenal! I'm incredibly thankful for her exceptional service and support during our interaction today.
Victoria Road Surgery
Josh E.
Every single staff member I've interacted with has consistently demonstrated politeness and a willingness to assist. Given the immense challenges currently facing all general practitioner clinics,..
Victoria Road Surgery
wendy j.
I am absolutely delighted with this medical practice. Having recently relocated to the area, I can only express complete satisfaction with the care I've experienced. The reception staff are friendly..
Victoria Road Surgery
Hristina K.
These medical professionals seem completely indifferent. It's truly disheartening.
Victoria Road Surgery
Simon R.
Pretty average, nothing special.
Victoria Road Surgery
Boris D.
I'm utterly speechless about my medical situation. Confined to my home since 2019, I haven't received a single in-person doctor visit, and I'm fortunate to even get a brief phone consultation...
Victoria Road Surgery
Fiona R.
I'm writing to revise my previous review and highlight the exceptional level of care and effectiveness I've encountered over the past twelve months, particularly during the challenging circumstances..
Victoria Road Surgery
Julie G.
After recently switching medical practices due to relocating, I am truly impressed with how wonderfully this surgery handled my Type 1 diabetic daughter's appointment, particularly the exceptional..
Victoria Road Surgery
stewart s.
Absolutely worthless. Needing to replenish my prescription, I attempted to order online. Discovering it wasn't set for automatic renewal, I contacted the medical practice. They assured me it would..
Victoria Road Surgery
Kristina K.
The medical staff at Victoria Road surgery are exceptionally compassionate and considerate. Their consistently warm demeanor and willingness to assist are truly remarkable. What a delightful..
Victoria Road Surgery
Rosie V.
Excellent medical practice. Wonderful personnel. Always manage to secure same-day consultations or receive a return call when needed. Granted, getting through in the morning can be challenging, and..
Victoria Road Surgery
Emily
Treated so badly and I was made to feel like a worthless person and time waster ,getting an appointment is NEVER. I actually cried my eyes out when I got home.
Victoria Road Surgery
Zoe G.
I just had an in-person consultation today. While waiting, I observed two patients being incredibly disrespectful to the front desk staff. Incredible! The receptionists were remarkably composed,..
Victoria Road Surgery
Hazel B.
I just completed a phone consultation with Dr. Birgit Woolley, and her guidance has been incredibly beneficial in addressing my pain control :-) Her approach was compassionate, and I genuinely..
Victoria Road Surgery
Johanas C.
Luck of the draw with the physicians here, but I'd rather not draw more attention and potentially increase wait times by praising my particular doctor, who happens to be top-notch.
Victoria Road Surgery
C E.
I've been seeing doctors at this medical practice for more than two decades and previously found their care outstanding. Post-pandemic, everything has dramatically changed. Securing a face-to-face..
Victoria Road Surgery
mark s.
I can't comprehend Yasser M's dissatisfaction. This medical practice in Worthing is truly exceptional. I've been a patient here for multiple years and have consistently enjoyed excellent care. The..
Victoria Road Surgery
Howard j.
This surgery has completely failed me during a critical time. Their appointment scheduling is utterly inadequate. I want to share my detailed experience so others can make an informed decision...
Victoria Road Surgery
Cherryle H.
This medical practice stands out as exceptional, offering same-day consultations and remaining committed to providing home visits - a service increasingly rare nowadays. They've consistently been..
Victoria Road Surgery
Peter A.