GA

Gold A. 5 years ago • From Google

Rating

Poor

Disappointing decline in medical care quality

Over recent years, I've noticed a decline in the surgical practice's quality, especially since the original partners departed. I would have gladly awarded 5 stars back then, as the standard of care was significantly higher. Nowadays, patients often encounter different doctors and inconsistent treatment approaches. Conversations with my friends and family reveal a shared sentiment that some physicians appear disconnected and have seemingly forgotten the compassionate aspect of medical care. Many even express reluctance when scheduling appointments, hoping to avoid certain doctors. The COVID-19 pandemic has further complicated accessing medical care, with consultations primarily conducted via telephone and appointment availability restricted due to social distancing measures. I'm hopeful that services will improve once conditions return to a more normal state 🤞🏼. While they claim patients can reach them through their website, this method isn't accessible to everyone. I'm concerned they might be limiting traditional phone-based communication channels.

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