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Tommaso H. 5 years ago • From Google

Rating

Poor

Disappointing decline in medical centre's patient care

I've been visiting this medical centre for years, and I must say the quality has significantly deteriorated recently. The staff consistently displays an attitude of indifference and rudeness towards patients, which has become even more pronounced during the pandemic. They seem to go out of their way to avoid providing proper care or attention to anyone who contacts or visits the facility. Multiple times, I've had to persistently make phone calls just to obtain basic health information, and each interaction has been met with quick dismissals and incomplete answers unless I explicitly press for specific details. Their current standard of service is a far cry from the excellent care they once provided, and I sincerely hope they can return to their previous level of professionalism and patient-focused approach.

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