St. Peter's Medical Centre
Karen S. 4 years ago • From Google
Bad
Disappointing decline in medical service quality
This medical practice was once highly regarded, and I previously held them in high esteem. Regrettably, that is no longer the case. Securing an appointment with a general practitioner has become extremely challenging, and when you do manage to schedule one, it's typically a phone consultation a week later. The clinic's approach to communication is frustratingly passive - they expect patients to chase their own blood test results, and when you do follow up, you receive an automated message stating a doctor will contact you in a week's time. Even more dismaying, when the GP eventually calls, they appear completely unaware of the context of the call. I shudder to contemplate the potential consequences if a patient were dealing with a serious medical condition!
This general practitioner has consistently fallen short in addressing my medical concerns. Throughout my three-year association with their practice, I've only managed to secure a single consultation..
St. Peter's Medical Centre
Leon H.
These medical professionals in Brighton are absolutely dreadful, making scheduling an appointment an incredibly frustrating experience. You're forced to endure a wait of more than a week just to be..
St. Peter's Medical Centre
Lauren L.
I recently encountered a deeply unsettling situation at the medical center. Although my initial interactions with the doctor and physiotherapist regarding my persistent six-month back pain were..
St. Peter's Medical Centre
Jason D.
Trying to schedule a visit, refill a prescription, connect with staff, or use their online platform is an exercise in futility. Their digital interfaces are completely dysfunctional and..
St. Peter's Medical Centre
Pree P.
It's impossible to connect with them via phone. I'm fine with waiting on hold, but when a medical practice lacks a working telephone system, it raises serious concerns. The call disconnects..
St. Peter's Medical Centre
Nina F.
Dr. Jarvis is absolutely fantastic, incredibly supportive and kind!
St. Peter's Medical Centre
Eric W.
Excellent customer support that truly meets expectations 👍
St. Peter's Medical Centre
Morgan O.
You're left hanging on the phone for more than two minutes, subjected to a monotonous general practitioner who discourages direct contact and suggests consulting alternative sources. Subsequently,..
St. Peter's Medical Centre
Jasbinder B.
This medical centre is an absolute nightmare! They display a complete lack of respect and an overwhelming sense of superiority when dealing with patients. Both the reception staff and doctors..
St. Peter's Medical Centre
Catherine P.
St Peter's remains committed to providing top-notch assistance, even when faced with significant challenges. The entire team demonstrates warmth, kindness, and professionalism. I have consistently..
St. Peter's Medical Centre
Lady V.
I recently underwent a critical allergic incident (wheat-related exercise-triggered anaphylaxis) which required emergency medical treatment. The episode was terrifying, characterized by persistent..
St. Peter's Medical Centre
Bilston B.
Spent more than 60 minutes on a call, ultimately being instructed to ring again the next day to schedule an appointment. When I followed their advice and called back in the morning, I endured a..
St. Peter's Medical Centre
Daz D.
Scheduling an appointment here is an absolute ordeal. Their phone lines are perpetually jammed, and the service quality has plummeted dramatically. I recommend just showing up with a friend, as no..
St. Peter's Medical Centre
bobji b.
Getting a slot at this medical practice is about as likely as hitting the jackpot - practically impossible.
St. Peter's Medical Centre
An I.
Scheduling an appointment here is a complete nightmare. I endured a week-long wait for an urgent medical need. Their attempt to contact me was laughably brief - just a 3-second call! After failing..
St. Peter's Medical Centre
Alicia S.
I had an excellent interaction with St Peter's medical centre. Upon calling right at their opening time of 08:30, I was pleasantly surprised to have my call answered promptly, even with several..
St. Peter's Medical Centre
Vasilis G.
I consider this to be the absolute worst medical facility I've encountered. Their service is deplorable, with blood test results taking over two weeks and the wrong tests being performed. As a..
St. Peter's Medical Centre
Scott P.
I'm currently battling numerous health challenges, having dealt with medical complications since birth, now approaching 44 years old. Recently, I've been experiencing significant health issues,..
St. Peter's Medical Centre
Tyra B.
I recently signed up with this medical practice. When I attempted to call early in the week around 8:30am to secure a same-day appointment, I was unable to connect after waiting approximately an..
St. Peter's Medical Centre
Nick H.
An absolutely dreadful facility. They've apparently tried to rebrand themselves, switching from a "medical" to a "health" centre, but the change is purely cosmetic. I wouldn't even consider sending..
St. Peter's Medical Centre
B&H f.