ST

Saira T. 3 years ago • From Google

Rating

Bad

Disappointing decline of once great medical practice

The quality of this medical practice has seriously deteriorated. Our family has been loyal patients since 1995. Beyer and Melchior were exceptional doctors. Currently, phone calls go unanswered, prescription processing is frustratingly slow, and doctors fail to provide follow-up information after referral appointments. Scheduling appointments is incredibly challenging, and the temporary locum doctors are incompetent, rigidly following a script and dismissing patients whose symptoms don't neatly fit their predetermined checklist. It's no surprise the public has lost confidence in general practitioners. You are completely ineffective. Patients might as well manage their own treatment! And we have no intention of receiving the Covid vaccination, so cease sending these repetitive, unnecessary messages to our phones. You're nothing more than opportunistic profiteers.

Other reviews for Springfield Surgery