Riverside Surgery
Lorraine N. 4 years ago • From Google
Bad
Disappointing decline of once great medical practice
I've been a loyal patient at Riverside for over three decades, and the service was excellent until recently. While I understand the challenges of Covid, there's a limit to how long such excuses remain valid. They're consistently late in contacting patients, even for scheduled appointments, and offer no apologies. Prescription processing is sluggish, and getting a face-to-face consultation requires constant prodding. It seems like they've completely lost their sense of care and commitment.
As a recently new patient of Dr. Davis, I found the entire experience exceptional. The staff's professionalism and attentiveness were remarkable. The clinic's operations ran smoothly, and I never..
Riverside Surgery
Jos A.
Utterly appalling service!!!! Following guidance from 111 and their online platform suggesting I could receive treatment for a pressing medical concern, I was dismissively turned away and curtly..
Riverside Surgery
Anna B.
I'd rate this service at rock bottom if possible, as accessing medical care has become an impossible task. Every time I dial the moment their phone lines activate, I'm inexplicably placed 20+ spots..
Riverside Surgery
Michal D.
Debbie, the receptionist, displayed a highly unprofessional demeanor. When I attempted to schedule an appointment for my child, she directed me to a website where booking was impossible, forcing me..
Riverside Surgery
Lyn E.
The entire team at Riverside surgery, from physicians to nursing staff and front desk personnel, are incredibly warm and welcoming. They consistently greet you with a friendly demeanor and genuine..
Riverside Surgery
John S.
Once again, Riverside surgery demonstrates exceptional compassion and expertise. I feel completely confident and reassured in their care.
Riverside Surgery
Dave C.
I've received exceptional medical attention. The professionals at Riverside have been incredibly comprehensive during my health evaluation, particularly considering my advancing age. They've been..
Riverside Surgery
Ryan P.
Utterly unqualified. We refuse to entrust our well-being to such reckless and unreliable care.
Riverside Surgery
Peter D.
Dr. Davies demonstrated exceptional bedside manner and genuine care during our consultation. The appointment felt unhurried, and I was grateful for the comprehensive guidance I received. Having..
Riverside Surgery
Dan H.
Skilled medical procedure. Dr. Patel demonstrated a friendly demeanor and was supportive throughout.
Riverside Surgery
Lisa D.
Despite encountering competent physicians, I'm consistently frustrated by the inexplicable delays at every single appointment. No matter the scheduled time, I invariably find myself waiting for..
Riverside Surgery
No N.
Trying to secure a GP appointment is an exercise in futility. If you're too ill to participate in the morning phone lottery at 8am, you're essentially out of luck. The indifferent reception staff..
Riverside Surgery
Fabio O.
I recognize that my situation is not unique, but I want to express my gratitude for the assistance provided. Unlike other medical practices that treat patients as mere statistics, this team..
Riverside Surgery
Ann W.
I consistently encounter top-notch care at this medical facility. The doctors, nursing staff, and front desk personnel are unfailingly polite and supportive. I feel truly fortunate to receive..
Riverside Surgery
Alexandra M.
Your phone service is absolutely absurd! I've attempted to call twice this week at 8 PM, and each time I've been met with an infuriating "call cannot be completed" message. After wasting an entire..
Riverside Surgery
sixar l.
I've only visited this medical practice a few times, and each encounter has been problematic. The receptionist consistently dismissed my concerns, claiming nothing was wrong—despite the fact that I..
Riverside Surgery
Ben E.
Throughout my entire life, Riverside has been my healthcare provider, starting from infancy. The level of care I've experienced over the decades has been truly exceptional, with compassionate..
Riverside Surgery
Karen B.
Throughout my past twelve months with this medical practice, I've experienced top-notch treatment and support from every member of their team. I can confidently endorse this surgery to anyone..
Riverside Surgery
Russ B.
I'm increasingly worried about this medical practice's ability to handle its patient load! Scheduling an appointment seems impossible within a three-month window! Even securing a phone consultation..
Riverside Surgery
Barry L.
Outstanding service. Swift and thorough, completed a comprehensive medical examination, including MOT and blood tests, all within seven days - secured an immediate appointment and tests shortly..
Riverside Surgery
Hella M.