Church View Surgery
Tracey S. 7 years ago • From Google
Poor
Disappointing decline of once great medical practice
I've been a patient at this medical practice since its inception, and while it was once outstanding, it has significantly deteriorated. Physicians are departing in droves, leaving the remaining staff overwhelmed. The competent front desk personnel have mostly left; there are some pleasant new staff, but a few still act as if they're medical professionals themselves. Scheduling an appointment has become incredibly challenging. The recently implemented system, which has been in place for some time, offers no improvement. When you do manage to secure an appointment, it's uncommon to see an actual doctor - instead, you're typically seen by a paramedic or nurse practitioner, who then proceeds to refer you to a doctor!
Exceptionally well-structured venue. Delightful employees, top-notch amenities.
Church View Surgery
caroline m.
The wonderful staff at the front desk were incredibly supportive and I truly appreciate their assistance during my visit today.
Church View Surgery
Cheryl J.
Spent countless minutes on hold, attempting to obtain a physician's documentation for my mother's death certificate, yet they remain unresponsive and unhelpful.
Church View Surgery
Sheri M.
Absolutely terrible process with Anima, where you complete a form only to receive a seemingly arbitrary appointment scheduled far in the future, with no consultation about your availability and no..
Church View Surgery
laura k.
This surgery is truly delightful. Nestled in a rural landscape, it is managed by incredibly dedicated medical professionals. The constant stream of patients is indicative of its quality. The..
Church View Surgery
Richard H.
Getting an appointment here is an incredibly frustrating experience. The queue is excruciatingly slow, and even after waiting, there are no available slots on the day. You can't pre-book for the..
Church View Surgery
T O.
I want to express my sincere gratitude to Dr. Becka McClaughry for providing me with crucial medical insights on Good Friday, which significantly alleviated my concerns. Her service was absolutely..
Church View Surgery
Fred M.
I was compelled to seek out a new general practitioner. I struggle with severe spinal complications stemming from Cauda Equina, which has been completely overlooked, alongside significant mental..
Church View Surgery
Kathryn O.
Truly frustrating to the point of being ridiculous. I called at 8am hoping to speak with someone about my ongoing vertigo that's prevented me from working for over a week. With the surgery closing..
Church View Surgery
Saad B.
The healthcare infrastructure operates like a restrictive wall. Administrative leadership appears indifferent to patient experiences and emotional well-being. It's hardly surprising that individuals..
Church View Surgery
Rachel B.
The personnel here are top-notch and incredibly supportive.
Church View Surgery
Robynne J.
The service here is quite frustrating - scheduling appointments takes forever, and their contact details have been altered, making it impossible to reach them. They also failed to notify me about my..
Church View Surgery
Purple t.
The service quality is subpar. I underwent a surgical procedure in April, and since then, I've been unable to secure an appointment with any of the doctors. The post-operative care is inadequate. I..
Church View Surgery
Charlotte W.
Scheduling an appointment is nearly impossible. Phone wait times are endless. The brief doctor consultations feel rushed and disengaged, with every ailment seemingly dismissed as a virus. The sole..
Church View Surgery
Sadegh D.
The medical care here falls short of expectations, and I strongly advise seeking an alternative healthcare provider if possible. There's a notable lack of proactive communication from the general..
Church View Surgery
Christine R.
I spent hours today, starting from 8am, attempting to schedule an appointment, and after finally getting through at 11:45, I was informed that all slots were already filled (naturally, after wasting..
Church View Surgery
Tracey S.
I've been a patient at this medical practice since its inception, and while it was once outstanding, it has significantly deteriorated. Physicians are departing in droves, leaving the remaining..
Church View Surgery
Katie H.
Absolutely the most disappointing medical practice I've encountered. With a critically ill toddler, I was assured a prompt callback within an hour, yet two hours passed before I discovered they had..
Church View Surgery
Tania V.
The staff here are incredibly unprofessional. A non-medical employee had the audacity to challenge my diagnoses, claiming she's frustrated with the medical team's judgments. The interaction was..
Church View Surgery
Anne T.
I am thoroughly satisfied with the exceptional care provided during my medical appointment. Dr. Pannell especially demonstrated remarkable professionalism, compassion, and attentiveness throughout..
Church View Surgery
Tony E.