CL

Clare L. one year ago • From Google

Rating

Bad

Disappointing decline of once-great medical practice

The medical practice has deteriorated significantly since the original physicians retired. They're struggling to manage their current patient load yet continue to take on more. Prescription turnaround time has increased from 2 to 5 working days since May, which caused me significant inconvenience - I even had to wait 15 days for my child's medication. Moreover, referral letters from other healthcare providers like the hospital and Seaside View clinic are consistently left unread for months. By the time they eventually review these communications, the information is often obsolete, especially when the hospital has already taken proactive steps and contacted patients directly about new treatments, while the practice remains unaware of the current medication status.

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