West View Surgery

Throughout my four-decade relationship with this medical practice, I've consistently received outstanding care. The complaints about discourteous personnel completely baffle me. I suspect those..

They completely ignore my concerns. I've explained my suffering with migraines, yet they're prescribing unnecessary medication. Today, they reinstated a drug that was causing me to cough up blood,..

Utterly disappointing service. My wife underwent blood drawing for diagnostic testing. After a fortnight, rather than receiving test results, she was informed insufficient blood had been..

I have conflicting thoughts about this medical facility. The medical professionals I encountered were truly exceptional. They always paid attention, took my concerns seriously, and treated me with..

Despite my ability to compose a lengthy critique of the reception and prescription team's abysmal performance, I'll keep this concise: 1. Deplorable demeanor and discourteous behavior 2. Critically..

What was once an excellent medical practice has now deteriorated into a frustrating experience. They've implemented a policy that prevents scheduling appointments via telephone, even when patients..

Absolutely won't return to this facility, and the receptionist's unprofessional demeanor is completely unacceptable! She is clearly unsuited for customer-facing work. The doctor was equally..

I was surprised by the negative feedback, given our consistently smooth experiences. During the pandemic, I battled a urinary tract infection, and the treatment felt like a precise medical operation,..

The employees were incredibly supportive and went out of their way to assist me.

Not much to say. Definitely not a spot I'd choose to visit or recommend.

I've been a patient at this medical practice for 4-6 years, and I'm honestly baffled as to why I continue to go there! The reception staff are utterly useless, consistently messing up my records by..

As someone struggling with mental health challenges, I found Dr. Zehra completely inadequate and dismissive. She seemed utterly clueless about handling mental health concerns, essentially telling me..

Staff at the front desk consistently ignore incoming calls, making communication frustratingly difficult.

Sister Karen Hunt was exceptional and incredibly understanding. As someone who dreads blood draws, she was hands-down the most skilled and compassionate nurse I've encountered! Her demeanor was so..

Exceptional staff. Given the immense strain on the National Health Service and primary care centers being stretched thin, West View Surgery's team consistently demonstrates outstanding qualities...

I consulted with Sam, an Advanced Practitioner, and he was absolutely fantastic. The front desk staff and entire team were equally supportive and friendly. Considering how challenging work can be..

I sought medical attention for my swollen ankles, but the healthcare providers were completely unhelpful. They merely repeated advice I was already familiar with. Currently, my ankles are so severely..

Exceptional service today - the front desk staff promptly picked up the phone and efficiently scheduled me for a same-day appointment, which was a pleasant surprise given my initial expectation of..

Throughout the past 12 months, I've consistently found this medical practice to be highly accessible whenever I've required their care. I strongly suggest completing their digital triage..

The staff at this medical practice truly stand out from other healthcare providers I've encountered throughout my life. Residents of Keynsham have no idea how fortunate they are to have such an..