N

Naeem9 months ago

Rating

Bad

  • Appointment

    Poor
  • Reception

    Bad
  • Cleanliness

    Average
  • Care

    Average
  • Respect

    Average
  • Seen On Time

    Poor

Disappointing first visit to referred doctor

I recently visited this establishment for the first time, accompanying my son on a referral. Our experience was far from satisfactory. The punctuality was lacking, as we were not seen at our scheduled time. When we were finally called in, the doctor's opening question about my expectations for the visit immediately set a negative tone. I found myself biting my tongue, resisting the urge to express my frustration outright. Despite my efforts to maintain a civil discourse, the consultation proved to be an exercise in futility. The doctor's approach was ineffective, and their decision to bring in a colleague only resulted in us being directed to read information from a website - hardly the personalized care we had anticipated. I sincerely hope we are not required to return to this practice. Their inability to address our concerns or provide meaningful assistance was thoroughly disappointing.

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