JP

Joan P. 5 years ago • From Google

Rating

Bad

Disappointing healthcare experience with poor communication

With a sense of deep disappointment, I share my experience. I've always had positive interactions with the medical staff and physicians. Despite having COPD, I developed a chest cough before Christmas that progressively worsened over the holiday period. I underwent two x-rays but never received any results. It was only through my chest consultant's direct communication that I learned I had contracted COVID, which he revealed during a clinic appointment by showing me the x-ray. Frustratingly, my GP never reached out to inform me. Recently, I received an unexpected call from a practice pharmacist - a role I wasn't even aware existed - who began attempting to adjust my medication regimen, suggesting reductions. Thankfully, I have access to the internet to verify and research these proposed changes.

Other reviews for Park Medical Practice