CS

Chelsea S. 9 months ago • From Google

Rating

Poor

Disappointing healthcare with poor patient communication

I've been a patient at this medical practice for a while now. Initially, they seemed exceptional, but recently I'm questioning their commitment to patient care. Without my consent, three face-to-face appointments were scheduled and falsely recorded as attended. On July 25th, a rejection for a critical referral was received, with instructions for the practice to closely monitor my situation. I was unaware of this until August 11th, and they made no effort to reach out or offer support. Given these experiences, I'm seriously considering switching to another healthcare provider.

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