LZ

Larisa Z. 2 years ago • From Google

Rating

Bad

Disappointing healthcare with poor patient treatment

One star feels generous for this review, as their medical approach is the most subpar I've encountered. Physicians handle everything with a superficial touch, and I'm exhausted from hearing constant reassurances like "it's nothing to worry about, it's just viral" - which later proves entirely incorrect at the Emergency Department. My child ultimately required antibiotics, and the A&E even issued referral letters for diagnostic investigations including scans, CT, and MRI. Despite these professional recommendations, the practice refused to provide any meaningful assistance, even suggesting I pursue a private MRI scan when presented with the A&E documentation. This approach is deeply unfair to vulnerable patients who cannot afford alternative healthcare options. Their treatment fundamentally undermines patient rights, which compelled me to switch to a different general practitioner.

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