BS

Bootneckus S. 4 years ago • From Google

Rating

Bad

Disappointing healthcare with rude staff and poor service

My elderly parents relocated to Upton recently and discovered Willingham by Stow surgery out of sheer necessity after experiencing substandard medical practices in Gainsborough. Initially, the surgery seemed competent, but problems quickly emerged. A discourteous receptionist and a practice nurse who becomes defensive when challenged about medical information from a professor have created frustration. The constant turnover of doctors and staff who appear overwhelmingly overworked compounds the issues. My mother's genuine and distressing medical conditions are being dismissed, with minimal compassion or meaningful assistance. The experience feels utterly futile, like repeatedly attempting to break through an impenetrable barrier. Most concerning is the noticeable decline in my parents' mental health, with clear signs of developing depression emerging from their repeated negative interactions with this medical practice.

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