The Simpson Centre
Katie C. one year ago • From Google
Poor
Disappointing medical care after twenty years of loyalty
I've been a patient at this practice for over two decades and typically only seek medical attention when absolutely essential. After persistently advocating for a diagnosis for eight years and being dismissed as overly dramatic or imagining symptoms, being repeatedly told I was too young for the condition, I was ultimately vindicated when finally receiving a confirmed diagnosis after enduring prolonged suffering. During my consultation to discuss the diagnosis, the doctor was so unfamiliar that he requested I explain the condition, despite it affecting 1 in 20 people - a prevalence that makes it far from rare and something a medical professional should understand. He could have easily conducted a brief research prior to my appointment, knowing I was coming to discuss this significant health development. On the same visit, when I mentioned potential infection in my surgical wounds, the doctor's response was a dismissive "oh okay" without even requesting to examine them. My family and friends have also observed a significant decline in the practice's medical expertise and patient care in recent years. Consequently, I will be seeking medical services elsewhere in the near future.
Superb service across the board. Warm and competent phone interactions whenever needed Seamless, rapid, and smooth check-in process. Every interaction, from immunizations to treatments and..
The Simpson Centre
Andrea L.
I've consistently had a positive experience with this medical practice, but I feel compelled to specifically highlight Ash, the pharmacist. His level of care and support has been truly exceptional...
The Simpson Centre
Andy M.
Been at this location for around two decades, the Simpson Center was consistently excellent, but since the pandemic, communication has become nearly impossible. When you do manage to reach someone,..
The Simpson Centre
Tim C.
I understand the NHS is facing significant challenges and attempting to reduce unnecessary staff interruptions. One would hope they could at least implement a functional system. I received a text..
The Simpson Centre
Rachel M.
Being stuck on hold for more than thirty minutes just to reach a customer service representative is absolutely ridiculous.
The Simpson Centre
Alexander V.
After relocating to Beaconsfield recently, I found the facility to be conveniently situated and meticulously arranged. The personnel are exceptionally friendly, always ready to provide guidance and..
The Simpson Centre
Andrew S.
I accompanied my mother to see Dr. Uddin, and I was truly impressed by his compassionate approach and genuine concern. Despite the clinic experiencing some delays, our consultation never felt..
The Simpson Centre
Jac G.
I've consistently encountered subpar interactions with this medical practice. The front desk staff are astonishingly discourteous, and there appears to be an entrenched attitude of defensiveness..
The Simpson Centre
Maryam E.
I had a pre-booked medical consultation that was set up weeks in advance. The general practitioner's office still shows an outdated location on Google, so patients should definitely verify the..
The Simpson Centre
Stu S.
The current wait period of around 4-5 weeks makes seeking alternatives advisable. Every interaction with the front desk personnel has been marked by their discourteous and bureaucratic attitude,..
The Simpson Centre
Siobhan D.
I'm not typically someone who leaves feedback, but I felt compelled to share because this medical practice seems unfairly rated lower than it should be. Their team is exceptionally attentive and..
The Simpson Centre
Ian F.
Grateful for an exceptional primary care experience, with compassionate and supportive healthcare professionals who consistently demonstrate outstanding service and care
The Simpson Centre
Hazel B.
I am absolutely full of admiration for this medical practice and its physicians, along with the entire team - from the initial phone contact to walking through the door, everyone is incredibly..
The Simpson Centre
Claire F.
Professional and helpful service with crystal-clear guidance and a welcoming, streamlined manner.
The Simpson Centre
Hannah B.
Appalling and discourteous front desk staff. When my son suffered a head trauma, we were given a 4:30 appointment and traveled to the clinic. Upon arrival, they abruptly canceled the consultation..
The Simpson Centre
Linda S.
Dr Younas and the entire reception team greeted us warmly during our medical student rotations. The clinic's pristine and contemporary environment, coupled with the outstanding quality of clinical..
The Simpson Centre
D k.
Exceptional customer service from both medical personnel and administrative team. Ample parking available. Immaculately maintained facility. Despite using the self-check-in system, I still needed to..
The Simpson Centre
Harleen H.
I've recently needed urgent medical consultations for my children and myself, and I am incredibly grateful to the entire staff—from the welcoming receptionist to the compassionate doctors—for their..
The Simpson Centre
Paul H.
Top-notch assistance for travel immunizations - incredibly comprehensive and detailed.
The Simpson Centre
A M.
I've been a patron of this establishment for some time, and the front desk staff are absolutely terrible. Nearly all the time, they display an incredibly discourteous attitude. Their lack of..
The Simpson Centre
Simon J.