RR

Roo R. 2 years ago • From Google

Rating

Poor

Disappointing medical care at local practice

I would strongly recommend steering clear of this medical practice if you're dealing with a critical health issue. On multiple occasions, I've been poorly treated, with my now chronic and severe condition dismissed as mere stress, and told to simply unwind. I've experienced missed appointments after arriving, and forgotten referrals, among other administrative failures. The saving grace is two exceptional doctors who have been genuinely compassionate and have sincerely apologized for the substandard treatment I've encountered from their colleagues - which is precisely why I've reluctantly awarded two stars. While I acknowledge that being located in central Liverpool likely means high patient volume, the quality of care provided is unquestionably insufficient and falls far below acceptable medical standards.

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