CJ

Charlene J. one year ago • From Google

Rating

Bad

Disappointing medical care leading to patient distress

I'd rather not delve into extensive specifics, but this medical practice has significantly deteriorated over the past three years. I feel profoundly disappointed and have consequently switched healthcare providers. Throughout my experience, I've endured 3 miscarriages, repeatedly seeking support, only to be dismissed when my concerns were actually valid. I now understand these losses could have been prevented. Additionally, my 1-year-old was missed for vaccinations on two separate instances, requiring my persistent follow-up. Furthermore, my eldest son has been struggling with a medical condition for 18 months, yet I've been offered merely one in-person consultation, with the remainder being telephone interactions. The staff have also misplaced two critical forms submitted at reception, which consequently delayed crucial investigations for my child. I am seriously considering escalating these issues to the Clinical Commissioning Group. Since their merger with Blackwell, the practice seems overwhelmed, and I no longer feel confident in the care they provide.

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