TA

Themoatzart A. one year ago • From Google

Rating

Bad

Disappointing medical care with endless frustration

I've had an extremely poor experience with this medical practice over the past four years. For the last year and a half, I've been struggling with an unresolved chronic condition. Scheduling appointments is nearly impossible, and critical test results are never communicated. The reception staff are consistently unhelpful and dismissive. Despite the GPs being personally pleasant and offering momentary reassurance during consultations, there's a complete breakdown in follow-up care. I'm repeatedly given future appointments or tests that are then delayed or poorly managed, with no meaningful investigation or treatment plan. While I understand the current healthcare system is strained, I'm increasingly convinced that this surgery demonstrates a fundamental lack of genuine patient care and commitment to resolving medical issues.

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