Broadwater Medical Centre
Udayakumar G. 5 years ago • From Google
Bad
Disappointing medical centre with poor patient care
This medical facility was once reliable, but its standards have significantly declined. Their patient care seems to have become completely indifferent. I sought medical advice for a persistent health concern, and they neglected my e-consultation request for a fortnight. When I physically visited the centre, I discovered the oversight. Subsequently, the physician dismissed my issue, claiming it would resolve within a week. However, more than two weeks have passed, and I continue to experience the problem. This incident is not isolated; there are numerous similar instances that demonstrate their lack of genuine concern for patient well-being.
Throughout the past twenty years, the staff have consistently demonstrated exceptional kindness and support, maintaining their dedication even in the face of ongoing budget reductions within the NHS.
Broadwater Medical Centre
Adam H.
The fee of £17 for a medical document allowing diabetics to carry insulin during air travel is absolutely appalling. Upon reaching out to Diabetes UK, I discovered that this charge is entirely up to..
Broadwater Medical Centre
ANNETTE C.
Satisfactory service overall, though scheduling with the physician presents a challenge. Currently facing a fortnight-long wait to secure a consultation.
Broadwater Medical Centre
jane b.
I called to schedule an appointment, experiencing significant nervousness. The compassionate and skilled receptionist completely put me at ease. My sincere appreciation goes out to the entire team..
Broadwater Medical Centre
Marina K.
Unmotivated employees and ineffective personnel, particularly at the front desk Extremely slow in processing reports Unwilling to provide assistance Strongly advise against using their services
Broadwater Medical Centre
Anthony B.
Truly exceptional. The medical professionals, nursing staff, administrative personnel, and behind-the-scenes support team are top-notch. Those who complain about the service have no idea how..
Broadwater Medical Centre
Udayakumar G.
This medical facility was once reliable, but its standards have significantly declined. Their patient care seems to have become completely indifferent. I sought medical advice for a persistent..
Broadwater Medical Centre
Sunshine2050 S.
Terrible experience, absolutely avoid.
Broadwater Medical Centre
Charlie B.
Highly competent staff consistently available to offer guidance and support, ensuring you receive top-notch assistance tailored to your needs.
Broadwater Medical Centre
carol h.
After our visit to this medical facility, my father has decided to seek treatment elsewhere and transfer his surgical care to a different provider.
Broadwater Medical Centre
Victoria C.
I'm driven to share my perspective on healthcare services, given the widespread criticism of general practitioners. My recent experiences at this medical practice have been exceptional, with every..
Broadwater Medical Centre
Tim F.
Used to be a solid medical procedure, but now it's disappointing. They seem to have neglected their patient base and are using the pandemic as a convenient excuse for inaction.
Broadwater Medical Centre
Tammillia W.
I've been a patient at Broadwater Medical Centre practically my whole life, having been registered there since I was around 2 years old, and I'm now 24. They are intimately familiar with my..
Broadwater Medical Centre
Samuel G.
Decent customer support in general, however... During my recent attempts to contact them via phone, their representatives have consistently hung up on me right after answering.
Broadwater Medical Centre
Adem Y.
GP used to be excellent, with fantastic doctors. However, the recently joined physicians have become a significant source of frustration. My mother has been a patient at this practice for 23 years..
Broadwater Medical Centre
Emma B.
Quick scheduling compared to other healthcare providers. Exceptional personnel. Thoroughly satisfied client.
Broadwater Medical Centre
Kelly O.
State-of-the-art medical center with excellent surgical capabilities and contemporary infrastructure.
Broadwater Medical Centre
Rachel H.
Terrible surgical experience with unprofessional personnel who demonstrate a complete lack of compassion and patient-centered care.
Broadwater Medical Centre
Mieszko C.
The eConsult process was lengthy, spanning over a week. After completion, receiving feedback took several days, followed by blood tests and a doctor's appointment, each adding more waiting time...
Broadwater Medical Centre
Tim C.
At Broadwater surgery, the physicians seem more focused on rushing patients through their consultations rather than providing attentive care. Their approach comes across as condescending and utterly..
Broadwater Medical Centre
Tom J.