CC

C.g C. 3 years ago • From Google

Rating

Bad

Disappointing medical service ruins holiday hopes

While vacationing in Sandown, my wife desperately needed a prescription medication she had accidentally left behind. After calling her doctor in Manchester, they provided an email for her to share with a local physician to facilitate a prescription. However, the medical center's receptionist displayed complete indifference and lack of concern. She casually mentioned a doctor might contact us in around half an hour, but nothing materialized. We ultimately abandoned our efforts and received no medical assistance, which significantly disrupted the remainder of our holiday. This situation could have been effortlessly resolved in mere minutes if a doctor had simply reviewed the email and met her urgent medical need. The entire experience was incredibly frustrating and demonstrated a shocking absence of professional compassion. So much for a supposedly caring profession

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