Riverside Surgery

I got a message notifying me about my eligibility for flu and COVID immunizations. Upon calling to schedule, I was connected immediately (no waiting), and secured an appointment for the following..

Repeatedly shut down despite stated operating hours on their website.. incoming calls are perpetually unanswered or disconnected during standard business times.. nearly impossible to schedule an..

Quality has seriously declined, and it's getting worse by the day.

I've been a patient at this medical practice for over four decades, and they continue to enhance their services. Throughout my entire experience, I've never had to wait longer than 48 hours to..

Debbie demonstrated a lack of assistance when I reached out about my prescription. Her response was unhelpful, stating she was overwhelmed on a Monday and suggesting I contact her again after 3pm if..

Persistent call drops, endless waiting for a physician's communication that never materializes, consistent tardiness, with Tina being the sole bright spot - consistently courteous and supportive..

Repeated prescription errors have been a constant frustration. The doctor failed to return my calls as committed. I was summoned to the clinic to address the third incorrect prescription, yet the..

Tina, the receptionist, is truly invaluable to this medical practice. She's incredibly personable and attentive, promptly communicating my concerns to the doctor. The GP was remarkably efficient,..

Terrible medical professionals who prescribed the wrong drugs... And when I had to reorder more because of their mistake, they cancelled my repeat prescription! Absolutely appalling customer service..

Promptly evaluated and directed to Good Hope for Surgical Evaluation within hours. The entire process, from initial phone contact to emerging from surgery, spanned barely 12 hours. Riverside's..

My mother receives consistently compassionate care at this medical facility. The staff's proactive approach led to an early cancer detection through a timely physician referral.