KS

Kathryn S. one year ago • From Google

Rating

Bad

Disappointing service at eye care clinic

I would strongly advise against visiting this establishment. My experience with their service has been consistently disappointing. Despite my urgent need for steroid eye drops to manage a specific eye condition that requires gradual tapering, they've repeatedly failed to forward my prescription to the pharmacy, even after multiple submissions. Punctuality seems to be a foreign concept here, as they're perpetually behind schedule. Attempting to reach them by phone is an exercise in futility; they invariably feign audio issues and abruptly terminate the call. To compound matters, the clinical staff exhibit a disconcerting lack of professionalism, displaying both rudeness and an unwillingness to assist. The overall level of care and attention to patient needs is woefully inadequate, leaving me with no choice but to seek alternative options for my medical requirements.

Other reviews for Canberra Old Oak Surgery