AA

Anonymous A. 11 months ago • From Google

Rating

Bad

Disappointing service from one unhelpful receptionist

One of the front desk staff, a bespectacled older lady, was incredibly discourteous, condescending, and unhelpful. I recognize they have professional responsibilities, but they should also be sensitive to patients' requirements, particularly for individuals with less visible disabilities. This is my initial negative encounter, fortunately all the other receptionists have been absolutely delightful :) Perhaps a customer service training update might be beneficial.

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