W1

Wayne 1. 4 years ago • From Google

Rating

Bad

Disappointing service with mixed medical staff performance

Not entirely satisfactory, encountered a physician who seemed dismissive and unhelpful, with an attitude that came across as somewhat superior and belittling. To be fair, my interactions with other doctors at the practice have been fine. When I raised my concerns with the practice manager, they appeared disinterested and repeatedly interrupted me while I was attempting to describe my experience, which I found quite disrespectful. The reception staff are hit-or-miss - some are friendly, others less so. Scheduling an appointment is incredibly challenging, and while I understand current circumstances are tough, having to wait nearly two weeks for an appointment is unacceptable.

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