High Pastures Surgery

I have had an excellent experience with this surgery over the past year or so, and I feel it has improved significantly over the last couple of years. The staff are outstanding, helpful, and polite,..

Having recently needed to seek medical assistance, I have found the level of care and support provided by the practice and team to be excellent, which has been very helpful and reassuring.

I'm uncertain why this role is titled as it is, as my experience suggested the staff member was unwilling to listen and appeared indifferent to my concerns.

I'm truly perplexed by the negative feedback some have given. For two decades, I've been a loyal patient at this practice, consistently experiencing prompt and excellent care. Despite their..

Had a very frustrating experience today with the appointment callback system at the practice in Maghull. I waited considerably longer than expected for a callback, and encountered a significant..

I have been a patient at this practice for over two decades. The standard of care provided to the local community has noticeably deteriorated from its previously respected reputation. The..

Got in touch with the practice on a Friday morning early in the day reporting urinary symptoms and requesting a sample analysis. A text message arrived later that evening asking to leave a sample..

The team at this practice demonstrates outstanding professionalism and dedication. However, there appear to be some concerns regarding coordination and consistency in relation to medication..

If you are considering registering with this practice, you may want to reconsider. The service was satisfactory prior to recent times, but has experienced a noticeable decline since then. Obtaining..

I found this practice to be quite disappointing. I submitted a complaint via email to the management team approximately two months ago and have yet to receive any response. When I contacted the..

The online appointment system is available from 8am, I tried to get an appointment yesterday and was unable to access the system. At 8.08am this morning I tried again, only to get the message..

Our family has visited regularly throughout the years, particularly during our children's younger years. The clinical staff have consistently demonstrated politeness and courtesy in all our..

Relocated to the area and registered with the practice over two years ago. Have attended numerous appointments for various family members and found the experience to be positive. Most consultations..

In essence, this medical practice was a lifesaver for me. The departure of Dr. Fleming, however, left an enormous void, as her old-school principles were truly commendable. The new electronic system..

I have been unable to schedule a consultation even after providing available times for contact through the practice website.

I have undergone several tests recently and have been receiving care from a healthcare professional at this practice. The clinician has demonstrated professionalism, compassion, and diligence..

I'd like to express my heartfelt gratitude to a particular physician I encountered today. Despite my overwhelming health concerns, this young doctor, whose name unfortunately escapes me, instilled a..

Received a vaccination appointment on Friday without any difficulty in the booking process. The nursing staff member was welcoming, competent, and maintained the scheduled appointment time..

This practice has been disappointing in my experience, with repeated commitments to address patient concerns that have not been followed through. I have observed that vulnerable patients have been..

I have consistently been able to secure appointments without difficulty. The reception team has always been accommodating and supportive.