KK

Kriz K. 3 years ago • From Google

Rating

Bad

Disastrous clinic experience: Rude staff, uncaring doctor

I have encountered the most unprofessional establishment in my experience. The entire process, from telephone interactions to in-person encounters, was abysmal. The receptionist exhibited a shocking lack of courtesy and professionalism. Her demeanor during phone conversations with Dr. Sinha was appalling, as if patient well-being were of no consequence. Dr. Sinha's approach was equally disappointing. His condescending attitude left me feeling belittled and disregarded. Such behavior is utterly unacceptable in a healthcare setting. The receptionist's conduct was particularly egregious. I deliberately avoided inquiring about her name, as I had no desire to prolong our interaction. This middle-aged woman at the front desk is wholly unsuited for her position, displaying a pushy and discourteous demeanor that is entirely inappropriate for patient-facing roles. In summary, this clinic is a travesty. I am actively seeking alternative healthcare providers and will be transferring my care elsewhere at the earliest opportunity.

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