Thomas Walker Westgate Healthcare
James C. one year ago • From Google
Bad
Disastrous decline: 17 years of frustration
I've been a patient at this practice for 17 years, and I must say, I wouldn't recommend it to anyone. The lack of available appointments is frustrating, and when you try to schedule one, you're left hanging on the telephone for over 45 minutes just to speak with someone. To make matters worse, the reception staff's attitude is far from pleasant – their rudeness is off-putting, to say the least. It's disheartening to see how much this practice has deteriorated since 2018. The quality of service has taken a nosedive, and it's clear that patient care is no longer a priority here.
This medical facility is in dire need of a complete overhaul. I recently attended an appointment to address an ongoing health issue, which turned out to be an utter waste of my time. The sole..
Thomas Walker Westgate Healthcare
gabriele p.
I experienced an appalling level of service at this clinic. After transferring from Thislemoor medical centre for convenience, I found myself caught in a frustrating cycle of redundant appointments..
Thomas Walker Westgate Healthcare
Renars M.
I experienced the most disappointing service imaginable at this establishment. The staff consistently displayed a discourteous attitude and seemed unwilling to hear my concerns. Attempting to reach..
Thomas Walker Westgate Healthcare
James C.
I've been a patient at this practice for 17 years, and I must say, I wouldn't recommend it to anyone. The lack of available appointments is frustrating, and when you try to schedule one, you're left..
Thomas Walker Westgate Healthcare
Amaka H.
I've had the pleasure of being under Dr. Haseeb's care, and I must say, she's been exceptional. Each visit has left me impressed with her attentiveness and skill. Her approach to treatment has been..
Thomas Walker Westgate Healthcare
Fazliabbas R.
I received a call from the medical office at 9:56 AM on May 1st, 2024, informing me that the physician would contact me to discuss my test results. Later that day, at 4:06 PM, I got another call..
Thomas Walker Westgate Healthcare
Dainis F.
I've never had a positive encounter at this establishment. The staff consistently neglects to provide written prescriptions, leaving patients in a difficult position. Communication is severely..
Thomas Walker Westgate Healthcare
Ben C.
I attempted to contact the surgery to have my stitches removed, but was informed that no appointments were available for several weeks. When I requested to speak with a supervisor, citing their duty..
Thomas Walker Westgate Healthcare
Tayfun T.
Attempting to schedule an appointment via phone proves futile, as calls go unanswered. Arriving in person early in the day forces one to endure a lengthy wait in the corridor, bereft of seating..
Thomas Walker Westgate Healthcare
Nathan H.
I've been utilizing the app for scheduling appointments, particularly in the mornings, instead of making phone calls, and it's been a seamless experience. Just yesterday, I submitted a request..
Thomas Walker Westgate Healthcare
SUE C.