Tulasi Medical Centre (Bennetts Castle Lane)
Artfromtheheart A. 2 years ago • From Google
Bad
Disastrous healthcare: Overcrowded and negligent
The level of care provided by this medical establishment is utterly appalling. How can any healthcare facility possibly manage effectively with a patient load exceeding 20,000? It's simply unfathomable. From receiving careless medical advice to physicians failing to follow up after the arduous struggle of securing an appointment, the experience has been nothing short of frustrating. When I finally managed to consult with a practitioner, I was astounded to be told that the remedy to my health concerns lay in spiritual matters and cosmic alignment. Such an approach is entirely inappropriate and unprofessional. I strongly urge anyone with grievances to reach out to the Quality Care Commission. Despite placing Tulasi under a critical six-month evaluation, it appears that no substantial improvements have been made. Without resorting to hyperbole, I must emphasize that the longer I remain under their so-called 'care', the more precarious my well-being becomes. The situation is genuinely that dire and concerning.
Absolutely terrible healthcare facility that I strongly recommend avoiding. It's impossible to have a meaningful conversation with any medical professional, and they force patients to endure endless..
Tulasi Medical Centre (Bennetts Castle Lane)
tracey u.
I attempted to schedule an appointment both online and via phone. Despite the stated 8 AM opening time, the system remained closed. At 8:05 AM, I was instructed to call back due to high call volume...
Tulasi Medical Centre (Bennetts Castle Lane)
Muazzem S.
I contacted the clinic at the early hour of 8 AM, only to be immediately placed as the 36th caller in line. After enduring a grueling 65-minute wait to reach the front of the queue, I was met with..
Tulasi Medical Centre (Bennetts Castle Lane)
Anil K.
My father was scheduled for a telephone consultation between 8am and 10:10am today, but no call has been received. I've attempted to contact the GP multiple times since 10:20am, and the system..
Tulasi Medical Centre (Bennetts Castle Lane)
Lorraine C.
The medical facility in question demonstrates a severe lack of commitment to patient welfare. Their reception area, in particular, stands out as exceptionally poor, possibly the most subpar I've..
Tulasi Medical Centre (Bennetts Castle Lane)
madihá. m.
Absolutely repulsive. I scheduled a consultation for 11:50, but wasn't seen until 12:20! Even worse, they prioritized patients with later appointment times before me. The front desk staff were..
Tulasi Medical Centre (Bennetts Castle Lane)
Samantha s.
I'm uncertain about the changes that have occurred at this establishment since the pandemic, but it appears to have significantly deteriorated. Securing an appointment has become a formidable..
Tulasi Medical Centre (Bennetts Castle Lane)
Swallay Bandhoo
had a telephone appointment booked via the NHS APP for 11.20 this morning. Call came earlier than expected. Tried to call back as being tagged as missed appointment. Unfortunately went through a..
Tulasi Medical Centre (Bennetts Castle Lane)
Mohammad K.
Atrocious client support! The level of incompetence displayed was truly mind-boggling. I found myself utterly flabbergasted by their inability to address even the simplest of inquiries. It's as if..
Tulasi Medical Centre (Bennetts Castle Lane)
Farman S.
My experience with Tulasi Medical Practice has been nothing short of exasperating. Securing an appointment seems akin to winning the lottery, with interminable waiting periods that test one's..
Tulasi Medical Centre (Bennetts Castle Lane)
Hula B.
I'm thrilled to award Javeria Khan, the exceptional physiotherapist, a perfect five-star rating. For a quarter of a century, I've been grappling with persistent shoulder discomfort, yet no medical..
Tulasi Medical Centre (Bennetts Castle Lane)
Osama I.
Absolutely terrible medical center! The front desk staff consistently display an unwarranted and hostile demeanor.
Tulasi Medical Centre (Bennetts Castle Lane)
Somayeh A.
The staff at the reception and the doctors are excellent and genuinely committed to providing care. However, there's one young, newly arrived physician named Catrina who was extremely discourteous..
Tulasi Medical Centre (Bennetts Castle Lane)
Terri A.
The employees at this establishment are incredibly courteous and accommodating, and they consistently provide prompt service without any issues whatsoever!
Tulasi Medical Centre (Bennetts Castle Lane)
James W.
Scheduling an appointment here is an exercise in pure frustration - the service is utterly deplorable They should just shut the whole operation down Called at 8 AM and spent nearly three minutes..
Tulasi Medical Centre (Bennetts Castle Lane)
Brianna N.
If I could rate this lower than zero, I would. Without fail, I dial precisely at their opening time of 8am, yet by 8:05am they claim to be completely reserved. The sole booking method is same-day..
Tulasi Medical Centre (Bennetts Castle Lane)
Julia T.
I'd rate them zero stars if I could. When you call with an urgent matter at 8 AM, they can't provide urgent care until Monday. The receptionists are dismissive and act like they're medical experts...
Tulasi Medical Centre (Bennetts Castle Lane)
Terri N.
Scheduling a visit here is challenging, with only two physicians available. The limited medical staff means you'll need abundant free time to secure an appointment. Moreover, since being under..
Tulasi Medical Centre (Bennetts Castle Lane)
Viktoria K.
Absolutely dreadful service! It's impossible to secure an appointment. They force patients to call at 8 AM, and after enduring a 30-minute wait, all slots are already gone. Booking for the next day..
Tulasi Medical Centre (Bennetts Castle Lane)
Mark E.
Consistently dreadful. Without exception.
Tulasi Medical Centre (Bennetts Castle Lane)
Darren A.