AC

Andrew C. 2 years ago • From Google

Rating

Poor

Disastrous healthcare service for elderly patients

Since the departure of the respected physicians, addressing any concerns has devolved into an exasperating ordeal for patients attempting to connect with someone capable of providing efficient assistance, even if one manages to get through on the telephone within a quarter of an hour. My wife and I, both octogenarians, were entirely neglected regarding our anticipated spring COVID booster vaccinations, despite numerous phone calls reminding the Surgery about their responsibility for our housebound status and overall care. We believe the appalling indifference and profound lack of respect justifies filing a formal complaint against this practice, which is soon merging with the Addams practice and four other medical facilities. While the Nurses and Doctors themselves deliver exceptional service, I cannot endorse this surgery in its current state.

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