EB

Eve B. 2 years ago • From Google

Rating

Bad

Disastrous medical care: Pain and neglect

I experienced an appalling visit to this medical facility. In dire need of medication and writhing in pain, I encountered staff who seemed utterly incompetent and devoid of compassion. The reception desk is a revolving door of clueless individuals, incapable of addressing even basic inquiries. The sole exception is a courteous Asian lady who actually provides assistance. Despite being examined by a physician who acknowledged my agonizing infection and the necessity for antibiotics, I was left in limbo. No communication, no medicine. Hours dragged by until 18:05, during which I repeatedly called and twice physically returned to the surgery, desperate for relief. Even then, there was a baffling lack of urgency in dispensing the required medication. This level of negligence and indifference is truly alarming for a healthcare provider.

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