ZI

Zenah I. 3 years ago • From Google

Rating

Bad

Disastrous surgery experience: Rude staff, poor care

I experienced an incredibly disappointing surgical procedure. The front desk staff, particularly an individual named VAL, displayed a shockingly poor attitude. They abruptly terminated phone calls whenever anyone attempted to inquire about their policies. It's baffling why these medical offices even bother to remain open when they consistently fail to accommodate their own patients. Their default response to every concern seems to be "call 111." Even the 111 service has grown weary of the constant referrals from this practice. Certain medical establishments appear to be operating solely for financial gain from government funding, with little regard for patient care. It's disheartening to see such unprofessional behavior in a healthcare setting.

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