Ardingly Court Surgery

I called the practice and waited on hold for over an hour while in second position in the queue. When someone finally answered, they explained that the surgery closes during the midday period, and..

Excellent medical professionals in the area. I have a chronic condition and they demonstrate genuine care and attentiveness to my concerns. I have been a patient for a considerable time and am..

Delivers exactly what you'd expect, with a pleasant and welcoming team.

I must say how helpful this surgery is. Whenever I have a concern regarding a family member with additional support needs, they are always very helpful. I must say the healthcare professional who..

Excellent and supportive team members, both clinical and administrative August 2023 As we were relocating to a different area and transferring to another practice, we wanted to express our gratitude..

I found my experience at this practice to be quite disappointing. The reception team came across as unwelcoming and unhelpful, with an approach to communication that I found off-putting. The..

An extremely disappointing experience from start to finish. I would strongly advise anyone with alternatives to consider registering elsewhere. The telephone system involves lengthy waiting times,..

There are significant issues that need addressing at this practice. The telephone system for booking appointments is unreliable, with calls frequently dropping or failing to connect to reception..

I would not recommend registering at this practice. The reception staff were unwelcoming and dismissive, leaving me outside in wet weather with my young children despite my medical exemption from..

My experience at this practice over the past several years has been very disappointing. I have found it extremely difficult to obtain appointments with a clinician, even when I felt my situation was..

The clinical staff are competent, however obtaining an appointment presents significant difficulties. I contacted the practice this afternoon and was informed that discussing my health concerns..

I thoroughly enjoy attending this medical practice. The reception team and clinical staff consistently provide excellent service. The receptionists make a genuine effort to assist me whenever I..

I recently attended for a routine screening procedure and the healthcare professional was absolutely delightful. They were friendly and engaging, which helped me feel at ease during what can be an..

I would recommend looking elsewhere for your healthcare needs. The practice did not demonstrate the level of care and attention I was hoping to receive.

It's disappointing to see the lack of continuity in care at this practice. While some team members are genuinely helpful and pleasant, others come across as unwelcoming and seem poorly suited to..

It's frustrating to try contacting this practice by telephone, as lines are often difficult to reach. Additionally, there have been instances where requested items were not ready for collection at..

The communication and service quality at this practice fell short of expectations, with front desk staff appearing unhelpful and a general lack of engagement throughout my experience. This was among..

I found the experience quite frustrating. The advice I received seemed inconsistent depending on who I spoke with. On multiple occasions when I called, I was told I would be speaking with a..

The doctor at this practice is excellent, and the entire team demonstrates genuine friendliness. I have had a very positive experience and have no complaints about the surgery.

I recently joined this practice and found the reception team to be welcoming and supportive. The clinical staff have taken the time to discuss my health concerns and have been thorough in their..