Shakespeare Road Medical Practice

I'm giving Tammy a perfect rating because she stands out dramatically from other receptionists I've encountered, who have previously seemed unhelpful and obstructive, even including the prescription..

Abysmal customer service, depressing personnel, terrible demeanor, and appalling treatment both face-to-face and via telephone. Undoubtedly the most subpar medical practice in the entire Basingstoke..

these medical professionals were previously exceptional; the front desk staff consistently went above and beyond to assist everyone. however, something has changed, and now they seem riddled with..

Throughout the years, my experience with this medical practice has had its ups and downs, but this year they truly rose to the occasion when I needed them most. The nursing staff has been..

I reached out to the medical practice while experiencing severe COVID symptoms, and the receptionist, who I think was named Sophia, was incredibly supportive and professional. She immediately..

Absolutely dreadful. This medical practice is the most incompetent I've ever encountered. I requested blood tests for my child in January, and now, two months later, I'm still without any results...

I am utterly frustrated with the substandard care provided by Shakespeare Road GP. My elderly father, who relies on insulin and is a UK citizen, was abruptly and inexplicably removed from their..

At this GP practice, they seem to rely on mystical practitioners rather than medical expertise. The physician diagnoses conditions through a mere phone call, without physically seeing the patient...

Yesterday, I endured a frustrating 56-minute phone wait seeking guidance from your practice. Upon finally connecting, I was simply informed that all appointments were fully booked and instructed to..

Absolute disaster of a healthcare system! For an entire week, I've been attempting to schedule an appointment for my child. Upon calling today, I discovered something infuriating: despite having..

I've been attempting to obtain my son's eczema medication for almost a week, and they insist I can only access it through an online consultation. I've clearly explained that internet connectivity..

Incredible assistance from Val, a tired mother with two young children under two years old. I had registered my daughter two weeks prior, but her vaccinations hadn't been scheduled in time...

I was utterly humiliated by the so-called "head honcho" who spoke to me with complete disrespect. When I inquired about my situation, he condescendingly asked if he should "repeat himself," as if..

Sister Anne Pedley-Smeaton consistently proves to be an exceptional healthcare professional. Throughout the years she's been managing my medication review, she's always been attentive to my specific..

Whenever I need medical assistance for my young child, I consistently receive a prompt response and can be seen by a healthcare professional within just 30 minutes. The e-consultation service has..

Absolute zero rating if I could! A complete disaster of a medical procedure. The front desk staff are discourteous and utterly unhelpful. They're incapable of handling basic administrative tasks,..

Outstanding service and attention to detail. The staff went above and beyond to ensure my complete satisfaction. Every aspect of my experience was handled with professionalism and genuine care...

Dr. King is nothing more than a dishonest individual. After speaking with the paramedic who was called out due to being unable to secure an appointment for a fortnight, they claimed they see all..

This establishment is completely ineffective. I attempted to contact them and reached the initial phone line, yet no one responded. Previously, a representative did answer, but her attitude was..

Leigh is an absolute pro at drawing blood - the most skilled and considerate phlebotomist I've encountered. She manages to find a vein smoothly and painlessly, and her bedside manner is wonderfully..