Absolutely disgraceful service, from the reception staff who have no customer service skills at all, zero empathy, are rude and totally indifferent to you, to the telephone system where even calling for routine blood results you can get no answer to booking an appointment to see a GP where again you have to call 20/30 times and then hold for 30 minutes, then no appointments available, cannot even book one in the future.
Disgrace
Absolutely disgraceful service, from the reception staff who have no customer service skills at all, zero empathy, are rude and totally indifferent to you, to the telephone system where even calling for routine blood results you can get no answer to booking an appointment to see a GP where again you have to call 20/30 times and then hold for 30 minutes, then no appointments available, cannot even book one in the future.