Hillview Surgery
Franklyn J. 2 years ago
Bad
Appointment
BadReception
BadCleanliness
PoorCare
BadRespect
BadSeen On Time
BadDishonest and incompetent, rude and regularly breach duty of care of Your a BLACK MAN
I have had a scalp infection, that i went to my local G.P. service to resolve, after six months still no resolution. I started out with a full head of hair, now I have no hair,.have been repeatedly misdiagnosed, have had to go Urgent care in Ealing hospital, twice. went back to surgery, Hillview Surgery 177 Bilton Road. The total disregard for my health and well being totally disregarded, resulting in a breach of duty of care., medical malprctice, and retaliatory behaviour for asking questions. Most recently, 2 weeks ago I Provided a hair sample, following correct procedure, name, date of birth and medical record number from surgery printout, Dr. siva calls me today being dissmisive, rude and confronational, hanging up on me, did not raise my voice or was not rude to her in anyway. she claims all information not sent with sample, which I know is untrue, claims sample destroyed?..refused to share details of lab where sample sent or who she spoke to. . last week when attended surgery, staff created a scene, became argumentitive, confrontational, kate an older clinician tells me to "shut up" while attempting to a question. This has been a very traumatic harrowing, stressful and painful experience endured by so called medical professionals at Hillview surgery, not being treated like a patient at all, and still no resolution to my medical condition, I am also still in recovery for degenerative, disc disease surgey, saw my neurologist at UCLH, Queens sq. Dr. Pezarakos 2 days ago Your attention re: this very serious matter will be greatly appreciated.
Every interaction with this place is a nightmare when scheduling an appointment. The receptionist consistently displays an unprofessional attitude, dismissively claiming no appointments are..
Hillview Surgery
Kanwal A.
I've been thoroughly impressed with this medical facility! The front desk staff are incredibly supportive, and the process of completing all my medical tests and receiving the results was remarkably..
Hillview Surgery
Anna P.
Excellent staff, really friendly and courteous, with top-notch customer support
Hillview Surgery
Ann D.
I truly appreciated securing a pre-work slot through Hillview Surgery's Extend Hours program. The wonderful nurse was incredibly helpful, combining my visit with an asthma check-up and blood draw,..
Hillview Surgery
Jenny S.
This medical practice is commendable. I've found it straightforward to arrange phone appointments without difficulty. Nevertheless, I sincerely hope they will reinstate in-person consultations..
Hillview Surgery
Elizabeth S.
Desperately seeking an escape from subpar medical care. My current general practitioner is so incompetent that I'm contemplating relocating just to find a competent healthcare provider.
Hillview Surgery
Rossella C.
I recommend that your reception staff improve their phone communication skills and show more compassion towards patients. Each time I've called, the staff member has been discourteous and constantly..
Hillview Surgery
Annette M.
Limited parking space is available for approximately three vehicles with disability permits near the medical facility's entrance.
Hillview Surgery
Leonora Q.
This GP practice truly stands out as the top-tier medical facility I've encountered. The entire staff demonstrates exceptional professionalism and courtesy. Booking appointments is remarkably..
Hillview Surgery
Linda S.
I visited the medical practice this morning with my mother, who is 99 years old, for a dressing change. The entire staff, from the front desk personnel to the nursing team, were exceptionally warm,..
Hillview Surgery
J K.
During a phone call on February 27th at 1:30 PM, the receptionist displayed an incredibly unprofessional demeanor. Her voice was so faint and distant that I had to request her to speak up. In..
Hillview Surgery
E G.
I sought a pediatric blood test referral from my GP, who prescribed numbing cream. When calling Hillview for instructions on cream application, I was redirected back to my GP, who couldn't specify..
Hillview Surgery
Ester P.
I've been a patient at this Clinic for around 3 years, and I'm disheartened that longstanding patient concerns haven't prompted meaningful changes in staff attitudes. I believe the Practice Manager..
Hillview Surgery
ILONA N.
My interactions with the team have been pleasant and satisfactory up to this point.
Hillview Surgery
Shadi V.
Every single time I contact this medical practice, the front desk staff are incredibly uncooperative and consistently claim they are unable to assist me. I'm genuinely frustrated and consider this..
Hillview Surgery
If A.
I visited the clinic to have my stitches taken out and was fortunate to be assisted by a wonderful nurse named Shadia. This was my inaugural encounter with her, and she made a fantastic first..
Hillview Surgery
Sujal V.
I've been attempting to schedule an appointment for three consecutive days, and each time I contact them, they instruct me to call back at 8 am. However, there's no clear appointment availability,..
Hillview Surgery
Alexandra S.
I visited the clinic today with my daughter due to her complaints of ear pain and fever, and my appointment was with Dr. Khan. She examined my daughter's ear and neck and claimed everything was..
Hillview Surgery
Paul L.
I've been receiving care at this medical practice for quite some time now. I can genuinely affirm that I have consistently been treated with the highest level of politeness and dignity during every..
Hillview Surgery
Stephanie R.
Karen went above and beyond to investigate my referral issue, quickly providing a satisfactory solution and responding promptly. I truly appreciate her assistance and dedication!
Hillview Surgery
Nikhil S.