LL

Lola L. 2 years ago • From Google

Rating

Bad

Dismissed and misdiagnosed for over a year

I felt dismissed for an extended period when concerns were attributed to psychological causes rather than investigated further. A neurological condition was eventually identified, but I have experienced significant delays in accessing appropriate treatment due to not being believed initially. Antidepressants were repeatedly offered as the primary solution at each visit, despite my reservations. Whenever my diagnosis is discussed, I feel directed away from the practice and encouraged to seek care elsewhere. There have been issues with lost documentation and referrals being misdirected or sent to unsuitable services. The administrative and clinical handling of my case has been deeply frustrating and has fallen short of expectations. The nursing staff have been genuinely supportive and helpful throughout. Other members of the team have not provided the same level of care. This experience has been distressing and has had a lasting impact on my confidence in healthcare.

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